Refund Policy

At Classic Pinball Machine, we strive to ensure our customers are completely satisfied with their purchases. If you are not satisfied with your purchase, please review our refund policy below.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. The item must be in the original packaging and you must provide the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Non-returnable Items

The following items cannot be returned:

Gift cards
Downloadable software products
Custom-built machines or special orders

Exchanges